1. Introduction
MIXD Technologies Inc. ("MIXD", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our Services, and information we obtain from third parties.
2.1 Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, username, password, and profile information.
Contact Information: When you contact us or submit inquiries, we collect your name, email address, phone number, and any other information you choose to provide.
Payment Information: When you make purchases, we collect payment details. Payment processing is handled by secure third-party providers, and we do not store full payment card numbers.
User Content: We collect content you upload, post, or transmit through our Services, including music preferences, collection data, and social interactions.
2.2 Information Collected Automatically
Device Information: We collect information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
Log Information: We automatically collect log information about your use of our Services, including IP address, access times, pages viewed, and interactions with content.
Location Information: With your consent, we may collect precise location information from your device to provide location-based features.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.
2.3 Information from Third Parties
We may receive information about you from third parties, including social media platforms, music streaming services, and business partners, in accordance with their privacy policies and your privacy settings.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing transactions and fulfilling orders
- Personalizing your experience and delivering content relevant to your interests
- Communicating with you about updates, promotions, and events
- Analyzing usage patterns and trends to enhance our platform
- Detecting, preventing, and addressing fraud, security breaches, and technical issues
- Complying with legal obligations and enforcing our terms
- Research and development of new features and products
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
4.2 Business Partners
We may share information with artists, record labels, and other business partners to facilitate features like NFC-enabled music drops, exclusive content access, and fan engagement programs.
4.3 Legal Requirements
We may disclose information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
4.4 Business Transfers
In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction, subject to confidentiality obligations.
4.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Your Choices and Rights
You have certain rights and choices regarding your personal information:
- Access and Update: You can access and update your account information through your profile settings.
- Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or updating your preferences.
- Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse or delete cookies.
- Location Information: You can disable location services through your device settings.
- Data Deletion: You may request deletion of your account and personal data by contacting us at privacy@mixd.tech.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
9. Children's Privacy
Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party service you interact with.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our Services after the effective date of the updated policy constitutes your acceptance of the changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
This Privacy Policy is effective as of June 3, 2026. For questions about this policy, please contact us at privacy@mixd.tech.